FAQ

Eligibility

Q.    If I sit the test and pass, will I get into the Metropolitan Fire Brigade?

A.   Passing the test forms part of your application to the Metropolitan Fire Brigade. You will need to have passed all components of the test before being considered for the further application stages listed on the MFB Recruitment Website.

Q.    I have applied for citizenship but have not received it yet. Can I still sit the exam?

A.   Spaces in the test are limited so candidates who are not yet eligible to apply to join the MFB should not register for a test until they meet the eligibility criteria outlined on the MFB Recruitment Website. Questions about eligibility should be directed to the MFB Recruitment team. Ph. 03) 9662 2311 

Registering

Q.  How do I register to sit the MFB VST?

A.  Please register to sit the exam by going to the candidate Registration website

Q.  What do I need to register?

A.  You will need a current photograph to upload to the application, your Driver Licence and a current email address. 

Q.  Do I need a professional photo for the registration?

A.  No, you can arrange your own photo but you should look professional, as you would use for a CV, licence or passpport.

Q.  What about payment?

A. The fee to sit the MFB VST is $150 (GST inc). When you register online you will be required to pay by credit card or debit card.

Q.  Where are the tests held?

A. Tests are held in a variety of Venues/Locations. Please check for more specific details on the Locations, Payments and Refunds page.

Q.  Can I change my contact details after registering?

A. Yes, to change your contact details please log in to your Candidate Account, using the details previously provided to you by email (i.e. your ID number and last name). Select ‘Update details’, from the options on the left.

Q.  I have tried to book on the website but the date and location are full. What can I do?

A. Spaces are limited and will fill quickly. No further test sessions have been scheduled at this time. Please refer to MFB recruitment website for further dates to be released.

Preparation materials

Q. How do I access my preparation materials?   
A. The preparation materials are available in PDF format only. If you purchased your Practice Tests via the Candidate Registration site, please log in to your account to access the materials. Alternatively, if you purchased the Practice Materials via the ACER Online Shop using the link on our website, please use the ACER Shop login you created to access the materials.

Q. Will I be able to access the preparation materials as soon as I have paid? 
A. As soon as your payment has been processed successfully you will be able to log in to your account and access your materials.

Q. I didn't receive an email after I purchased preparation materials. Where do I go to access the materials?
A. 
Firstly, please check your junk/spam mail folder to ensure that the email we sent you did not end up there. If the email is not there, you need to save mfb@acer.edu.au in your address book, because some email providers aggressively block emails. Adding the ACER MFB VST email address to your address book generally solves the problem. You can access the preparation materials by logging in to your account.

Q. How long will I have access to the materials?
A. 
The purchase of preparation material entitles you five (5) downloads and 60 days to download the files, commencing on the date the practice test is made accessible to you.

Q. Where are the answers for the preparation materials?
A. 
Answers to all questions are given at the end of the booklet.

Test

Q. How will I know the exact location of the test centre?
A. 
At the time of registration, candidates should select their preferred test centre based on the locations available. Registered candidates will receive an Admission Ticket approximately one (1) week prior to the test date. The Admission Ticket will show the exact location of the test centre and the reporting time for your chosen test session.

Q. How long is the test?
A. 
The MFB VST consists of two (2) hours and ten (10) minutes of test time, plus instruction time. However, you may need to allow up to three and a half (3 and 1/2)  hours at the test centre for the completion of all testing procedures. This time may be shorter at test centres with smaller candidate numbers.

Results

Q. How will I know my results are ready?
A. 
MFB will advise candidates via email if they have been successful in progressing through to the next stage of the recruitment process. At this time candidates will be able to access their results via their ACER MFB VST Registration account. You will need to log in to your account using the details you were given when you regsitered to sit the test. 

Q. When will I receive my results?
A.
 MFB will notify candidates when results are accessible within four (4) weeks of completing the test. To protect candidate confidentiality, results cannot be released over the phone, or by fax.