Locations, Payments and Refunds

Locations

This MFB VST will be delivered in up to three (3) Melbourne metropolitan locations, locations to be confirmed. 

When completing the registration form, select the day and session time which is most convenient for you. 

Venue details are provided to candidates with Admission tickets, one week prior to the exam. Check the website http://mfb.acer.edu.au/ for the most up‑to‑date information on test dates and venues. 

Payments

The fee to sit the MFB VST is $150 (GST incl) which includes this Candidate Information Booklet and the accompanying set of practice materials. When you register online you may pay by credit card (Mastercard, AMEX, Diners or Visa, including Visa and Mastercard debit cards).

The online payment option operates through an e-commerce facility on the ACER website. Credit card details are not recorded or stored by ACER but are encrypted at point of capture and transmitted direct to the bank, without entering ACER information systems. Thus you can be assured this is a safe payment option.

Your standard online registration and test payment of $150.00 must be paid and received by ACER by 5:00 pm on Wednesday, 2nd March 2016. If there is a delay in payment you may not be permitted to sit the examination.

Refunds

You may be entitled to a refund of your registration fee under the Australian Consumer Law in certain limited circumstances. Up until ten (10) days prior to your scheduled sitting of the MFB VST Examination you may request a refund beyond those limited circumstances. After that date you may only request a refund in the limited circumstances allowed by the Australian Consumer Law, more specifically, where there has been a serious failure in the goods or services provided under these terms and conditions.

Refund terms

Where the limited circumstances of the Australian Consumer Law allowing a refund do not apply to your request for a refund, you will be charged a $40 administrative charge;
should you register for, but not sit, the MFB VST, without prior notification and where the limited circumstances where a refund is allowed under the Australian Consumer Law do not apply, your registration fee will not be refunded; and you should be aware that your registration may count as one of the three (3) VST attempts – after three attempts at the VST, candidates are no longer eligible to sit the test;
ACER reserves the right to absolutely refuse or cancel a registration in circumstances where your registration is not bona fide or is not received ten (10) days prior to your sitting of the MFB VST. All requests for a refund must be made in writing by email to: mfb@acer.edu.au